Trusted Risk Advisor Certification Program

TRA Course #4: Creating a Differentiated Customer Experience Journey Through the TRA Process

• The Customer Experience Journey
• Monitoring Risk and Risk Management within the TRA Framework
• Building Relationships that Last
• Creativity and Innovation...the One-Two Punch of the TRA
• The Art of Goal-Setting
• Living Each Day as a Servant Leader!

TRA designation series schedule:

• TRA 1: January 22–26 with webinar on Tues, February 6
• TRA 2: February 26–March 1 with webinar on Fri, March 8
• TRA 3: April 1–5 with webinar on Fri, April 12
• TRA 4: May 20–24 with webinar on Tue, June 4

Members - $1,000
Non-members - $1,300