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Exclusive Session on Customer Retention with Chris Paradiso
Thursday, March 23, 2023, 1:00 PM - 2:00 PM CST
Category: PIA National Events

Exclusive Session on Customer Retention with Chris Paradiso
It's All About Customer Retention

Insurance agents talk a lot about sales and marketing—after all, it's a big area of focus. But there's something just as important to growth. That's customer retention. Chris Paradiso, owner and founder of Paradiso Financial and Insurance Services, will lead this important interactive session about the ways agencies can develop stronger relationships with clients and drive growth within their existing customer bases.

Key areas he'll address:

  • The role technology plays in improving customer communications, cross-selling, up-selling
  • Identifying how clients feel about your agents, your carriers and their insurance
  • Examples of solutions that can make a difference
  • It pays to shut up and listen to your clients, and what to do about what you hear
  • The importance of knowing your customer base, including what makes a good customer and how they mesh with your brand
  • The digital imperative—from onboarding to servicing customers

Register to learn more!